| Commissioner's Corner by Dave Fuller, Allen County Building Commissioner |
 Our implementation of our new computer system was completed December 31st and the project was turned over to Accela’s maintenance team for future modifications, tweaks, etc. Hopefully what that means is that you as the contractor aren’t having problems calling in or receiving, and the system is working as it should (we aren’t hearing complaints so I am assuming it is working). But what that also means is that the Citizens Access system is also working. So if you haven’t seen our notices at the office or heard from other contractors, we now have the online program operational that allows you as contractors to access records and status on your projects.With your license and PIN number, you can access your permits through the internet to request inspections, check inspection results on your permits as well as those of your subs, verify where you inspections request are in the queue (claimed, en-route, etc.) and even access our GIS system to visually show where your projects are located within Allen County. The next step will be on-line payments with credit/debit cards. We have finalized a contract with a payment provider and they are working with our consultants to integrate the two software packages. In conjunction with that, we are developing the on-line permit application process for the various departments on Accela for some types of permits. For the building department, this will be most common for residential related projects initially, with some types of commercial permits after that. If you have not already been trained on the Citizens Access program, please contact Joanne in our office at 449-7224 to get scheduled into a training session here at the office. We can train up to 8 persons at a time and we provide the computers so all you need is your contractor number and PIN number. This is geared primarily for office or field staff having the responsibility of requesting inspections and monitoring job progress. As always, we need and look forward to your feed back about the new system so we can continue to make possible changes that will improve your efficiency as well as ours. Thanks. |
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